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PRIVACY POLICY

PRIVACY POLICY

Last updated May 2023

 

This Privacy Policy for Cargo Spain Operations SL ('Company." 'we," 'us." or "our") with it’s online presence on www.cargospain.com includes information on how the personal data you provide will be collected, processed and stored. You will also find information about your rights in regards to the data, how it is collected, what kind of data is collected or how long it is being kept for.

 

For other information regarding Cargo Spain Operations SL services, you will find more details in the Terms and Conditions policy. You can also get in touch via email at Info@cargospain.com or by telephone at ​+34 686 856 987

 

Please take the time to read our Privacy Policy. While using our website and services, we assume that you have read and agreed with our Privacy Policy. If you do not agree to our Privacy Policy, please do not use our website and services.

 

PERSONAL DATA WE COLLECT

Every time you visit our website www.cargospain.com submit a quote request or a form on our website, your data is collected. The data collected includes:

  • your name

  • your email addresses

  • your requests or your preferences regarding our services

  • any information you send by completing the forms and quote requests on our website

 

Besides the data you provide, we may also collect data thru the tracking technologies, apps and platform we are using in order to provide you the best online experience on our website. Some information such as browser and device characteristics is collected automatically when you visit our website. This information does not reveal your identity; it can include device and usage information (device characteristics, browser characteristics, operating system, language preferences, referring URLs, device type, country, location, information about how and when you browse our website, and other technical information.) This information helps us offer a better browsing experience and helps us with our internal analytics purposes.

 

Interaction data about your browsing on our website may be collected by:

  • WiX

  • Google

  • Hotjar

 

We also collect data about your use of our website by using cookies. More information about cookies can be found in the Terms and Conditions policy, please take a moment to read it.  

 

We do not collect and process sensitive personal information.

 

 

HOW YOUR PERSONAL DATA IS USED

We collect and process the data in order to provide our services to you. 

We collect and process the data to respond to your inquiries.

We collect and process the data to provide you with the requested service.

We collect and process the data to fulfill and manage your orders.

We collect and process your email address in order to send you offers, information, meeting requests, updates, confirmations, or anything related to our collaboration.

We collect and process your telephone number for the same reasons.      

 

In order to provide our services to you once we enter into an agreed collaboration, we need to share your personal data and information regarding the chosen services with our partners. In order to successfully deliver our services, we might share your data with our partners, only to deliver the following services:

  • Air freight

  • Sea freight

  • Road transport

  • Storage

  • Pet travel

 

After giving your consent to the use of your personal data, you are entitled to withdraw this consent at any time. Please see “YOUR RIGHTS REGARDING PERSONAL DATA” for more information.

 

 

WHO WILL PROCESS YOUR DATA

Your personal data will be processed by Cargo Spain Operations SL, owner of www.cargospain.com, and “Cargo Spain Operations” brand, as a data controller. Your personal data may also be processed by other companies, instructed by Cargo Spain Operations SL. Under the data protection law, the data controller is responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected.

 

In order to meet or improve the business requirements, we may need to use the services of other external suppliers. We will transmit your personal data to third-parties, in order to execute the contractual obligations and services. These third parties have also been evaluated to meet the highest standards of professionalism. They are compliant with the legislation on personal data processing. 

 

Some of the third-parties that will be processing your personal information may be: airline operators, sea freight operators, customs, transporters, IT services companies, banking operators, marketing companies, distribution services companies.     

 

 

DATA RETENTION PERIOD

Your personal information data is used in order to fulfill our contractual obligations. Your personal information is not retained for a longer period than required unless the law permits or requires otherwise. Depending on the purpose, the data retention period varies:

For service use: when you provide personal data to inquire about or use our services, we will keep your data for this purpose until the termination of the service or until you instruct us otherwise.

 

For analyze: when we use your personal data and browsing history for analyzes to customize the website and to show you personalized offers, the data will be kept for analytical purposes until you ask us to delete it. 

 

 

YOUR RIGHTS REGARDING PERSONAL DATA

You are lawfully entitled to be informed regarding what personal data of yours is processed, where that data came from, and how it is used.

 

You have the right to ask to correct any inaccuracies in the personal data held about you and to stop the use of your data until it has been corrected.

 

It is your right to withdraw your consent for processing for a specified purpose. If you have given your consent to use your personal data, you have the right to withdraw your consent at any time.

 

You also have the right to request the deletion of your personal data or to oppose our processing of your personal data.

 

You can request a copy of the data that held about you (provided to you free of charge once your identity is confirmed). If you would like a copy of some or all of your personal data, please email or write to us using the contact details.  

 

You can exercise your rights at any time by emailing  Info@cargospain.com

 

To ensure that the data of our users are not subject to breaches or illegitimate use by third-parties, you will need to confirm your identity before carrying out your request.     

 

This Privacy Policy may undergo changes and additions from time to time. Where possible we will inform you of any changes, but please check the contents periodically.

 

 

SECURITY​​

We work with the best technology in order to guarantee data protection, and with specific technical and organizational security measures. As hard as we might try, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee 100% security.

 

CHANGES TO THIS NOTICE

The present Privacy Policy may be updated from time to time in order to be compliant with relevant laws. The changes will be posted on the Privacy Policy website page. Please review this page from time to time in order to stay informed with the latest information.

 

Cargo Spain Operations SL

Info@cargospain.com

​+34 686 856 987

Lugar el Quinto 7 Alhaurin el Grande 29120, Málaga

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